Rules of Professional Conduct and Ethics

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  • ECI representatives shall conduct themselves in a spirit of fairness and justice to their clients, the Insurance Companies, and the public.
  • Misrepresentation of any kind shall not be made to an insured or to the insurance company.
  • Commission rates shall be fair and equitable and strictly in accordance with industry standards and fully comply with all laws and regulations.
  • ECI representatives shall conduct themselves so as to command respect and confidence. They shall work in harmony with one another, with their clients, and the insurance company’s representatives, so as to foster a cordial and harmonious relationship with all branches of the insurance industry and with the general public.

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  • ECI representatives will be fitted, by knowledge and experience, for the work they undertake. They will not endanger the interests of the Public Adjusting Profession.
  • ECI representatives shall not engage in the unauthorized practice of law.
  • ECI representatives shall not acquire any interest in salvaged property or participate in any way, directly or indirectly in the reconstruction, repair, or restoration of damaged property, except with the knowledge, consent, and permission of the insured.



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